I saw Per X in action and it worked. People were compensated based on performance and morale was high.

Team goals and company KPIs were plastered everywhere so people had something to work towards.

People earned their keep, there was no participation trophy. They worked on the right things and they worked smart – not busy.

For what it’s worth, it was light years better than anything else I’d seen relative to other ‘solutions’, rewards and tools.

Markus Feldhofer, Creative Director

Implementing the incentive program was a game changer for our call centre. It gave us a clear and flexible incentive structure that allowed us to reward not only KPIs, but also specific behaviors and actions that went above and beyond expected performance.

As a Team Manager, it provided me with a practical tool to make employees feel genuinely appreciated and to recognize extraordinary performance in a visible way.

The program also introduced an element of gamification, fostering healthy competition and collaboration among team members as they worked toward shared goals.

It was easy to implement, and employees enjoyed the ability to choose their rewards from a wide and varied catalog.

Malin Cordisco, Call Centre Manager

Having experienced the performance-linked incentive model both as a frontline agent and later as a Workforce Manager at Just Energy, I found it to be one of the most motivating incentive structures I’ve worked with.

The monthly payouts or lump sum rewards were far more engaging than traditional quarterly or annual bonuses and kept performance energy high.

The model was easy to understand - transparent, clear dashboards and focused on the metrics that truly mattered.

Marlon Martinez, WFM & Automation Guru

Implementing the platform was transformational in our contact center. It invigorated our workforce and turned our KPI's into highly engaging metrics that all led to real rewards.

We put up posters, and centered the rewards into everything! Watching staff and their managers get excited about hitting targets so they can order their next vacation, cell phone or grocery gift card was perfect.

The program quickly became the heart of everything we did, the transformation in the culture helped us achieve targets that were often out of reach before. I highly recommend PerX.

Plamen Notov, VP @ AEE SWOC

Joby De Belen’s incentive-based model was a powerful motivator for our trainees. By offering small but meaningful rewards tied to learning milestones, it fostered healthy competition and kept engagement high throughout the training process.

Most importantly, it helped trainees transition into production more quickly and with greater confidence by ensuring a clear understanding of their required KPIs.

Michael Chambers, Energy CS Trainer

Our organization has worked with Joby’s company for over 10 years, and I can say with complete confidence that he has been exceptional.

I’ve led nonprofits (NFP) for over 30 years, and Joby is honestly the best person I’ve ever had under contract. He is extremely knowledgeable, responds quickly, and consistently offers well thought-out solutions whenever requested.

Most importantly, he is someone I trust deeply - trust that has been earned over many years of reliable, high-quality work.

Bert Thomson, NFP Executive Director

I had the pleasure of working on Joby's team at Just Energy, where he pioneered a groundbreaking incentive system model for the organization's call center.

As a true visionary, Joby designed what was the first of its kind —an extremely efficient framework that transformed agent motivation, boosted performance, and delivered measurable results across the board.

The system proved incredibly effective, helping the entire call center operate at a higher level with improved productivity, engagement, and overall success.

Maryanne Dias, Sr. Analytics & Insights Manager